Best practices in correcting mistakes online

By the Center for Citizen Media

How should an online publication handle corrections when it publishes a mistake? Should the error remain in the text but flagged? Corrected with an editor's note? Or should the mistake be struck out?

This Flash screencast, Best Practices in Correcting Errors, looks at corrections policies at online publications, including CNET, the New York Times, Washington Post, Chicago Tribune and blogs like BoingBoing.

From the screencast: "With each mistake you make you lose a piece of your most precious asset: your credibility."

Producers: Laura Lo Forti, J.D. Lasica
Narration: Lisa Padilla
Format: Flash (download Flash here)
Length: 4:22

This slide show originally appeared at the Center for Citizen Media.

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